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Our Telemedicine Services are Bridging the Gap!

We are offering digital appointments to complement ongoing in-office care through PetDesk.

If you are interested in connecting digitally, you will need to download PetDesk if you haven’t already. 

Some important details:

  • PetDesk connects you with our veterinary team, not a third-party veterinarian. 
  • Consultations will cost $40. If your pet needs to be seen in person for an exam, that fee goes toward the exam charge at the hospital. 
  • Not all ailments are good fits for telemedicine, and PetDesk is not suitable for urgent or emergency care. Only clients with smartphones will be able to utilize this service.
  • In order for your pet to be seen by telehealth, we are required to have examined your pet within the last 12 months. 

What is suitable for telemedicine visits?

  • Allergies
  • Coughing, sneezing, URI signs
  • Dermatology
  • Diabetic care and management
  • External parasites (fleas, ticks, mites, etc.)
  • Gastrointestinal upsets, intestinal parasites
  • Hospice care
  • Lameness evaluations
  • Limited mobility patients and clients
  • Medication refills
  • Nutritional counseling
  • Progress exam
  • Stressed/anxious pets
  • Suture checks

Please call us immediately at (407) 333-2901 if you think your pet may need urgent or emergency care.

We are going to do our very best to be available to you and your pets; however, coverage is limited to working hours. You can anticipate a one-hour turn-around around in response, but we may occasionally be delayed due to an in-office emergency.