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Our Managers

Jen, CFVP Cat Friendly Veterinary Professional


Practice Manager, CVPM, CCFP

A native to Florida, Jen joined our staff in June of 2000. She has been in the Veterinary field as a Veterinary Technician, Customer Service Specialist, and a Manager since 1998.

She attended the University of Central Florida majoring in business with a minor in Biology. In April 2021, she achieved her certification in Veterinary Practice Management and as a Compassion Fatigue Professional.

In her spare time, she enjoys spending time with family and friends, reading books, watching movies, spending time outdoors with her husband and daughter, and supporting her favorite basketball team, the Orlando Magic!

At home, she has two cats, a rescued Tonkinese cat named Gracie, and a Domestic Shorthaired cat named Manny.

Pictured with her late cat, Smokey.


Shannon, CFVP Cat Friendly Veterinary Professional

Shannon, CFVP

Animal Care Manager

Shannon was born and raised in Wheaton, Illinois and moved to Florida in 1973. She attended Seminole State for Business and Marketing Management, as well as the Michael Ellis School for Dog Trainers. Before joining us here at Lake Emma Animal Hospital, Shannon was a client of Dr. Dee’s for over 20 years. Shannon has been married to her husband, Troy, for 32 years, and they share a 20-year-old daughter, Skyler. Currently, Shannon has 5 dogs and 4 cats. Shannon volunteers for Easterseals, the Muscular Dystrophy Association, her church, and Canine Companions for Independence. Her hobbies include photography (our employee pictures are courtesy of Shannon!), spending time with family and friends, attending concerts and dog shows, visiting the beach, and dog training.

Danielle, CFVP Cat Friendly Veterinary Professional

Danielle, CFVP

Assistant Practice Manager

Dani is from Sylvania, Ohio, but she has lived in Florida since 2015. She’s worked in the veterinary field since 2011 and joined Lake Emma Animal Hospital in August of 2016. Dani completed her Associates of Applied Science from Stautzenberger. She enjoys spending her free time with her husband and dogs – Thor and Thunder, as well as being outside in the Florida sun.

Rachelle, CFVP Cat Friendly Veterinary Professional

Rachelle, CFVP

Medical Team Manager

Rachelle was born in Phoenix but spent most of her early years in Texas. She relocated to Florida in 1989 and in 2002, she pursued a job in the veterinary field as a way “to pay the bill.” She soon fell in love with the field and has since worked her way all the way up to being one of our most experienced technicians. In her spare time, this mom of 3 likes to relax, paint, bake and do crafts with her kids (and we especially look forward to her cookies). She also shares her home with 3 dogs, 1 cat, 1 lizard, and 1 boyfriend.

Kaitlin, CFVP Cat Friendly Veterinary Professional

Kaitlin, CFVP

Administrative Coordinator

Kaitlin has lived in Florida for the past 20 years, but she grew up in Rochester, New York, Kaitlin is working on a B.S. in Anthropology and has been with Lake Emma Animal Hospital since 2003. She has worked in the Kennel, Treatment, and Reception departments, making her one of our most knowledgeable team members here at Lake Emma Animal Hospital. Kaitlin has shown Shetland Sheepdogs since she was 9 years old and currently own 5 Shetland Sheepdogs (Piper, Finn, Emme, Lili, and Echo). When not hard at work, Kaitlyn enjoys reading and shopping.



Client Support Liaison Manager

Maritza has worked with animals since 2013 and joined the LEAH team in January 2019. She moved to Florida from her hometown in Puerto Rico, where her compassion for the many stray animals first sparked her desire to join the veterinary field. She has two dogs and a large family with whom she enjoys spending time. When she isn’t working, she enjoys watching documentaries and going to Disney.

Sheila, CFVP Cat Friendly Veterinary Professional

Sheila, CFVP

Veterinary Nurse Assistant Manager

Brittany, CFVP

Animal Care Technician Assistant Manager

Brittany is from Naperville, Illinois, where she earned an associate degree in English from the College of DuPage. She would like to study wildlife biology and become a wolf biologist. Previously, she volunteered at wildlife centers. She joined Lake Emma in 2020 so she could work hands on with animals. In her free time, she enjoys reading and writing and cuddling her dog, Shay and cat Hela.